We have a no return policy, which means you will not be eligible for a refund of any kind only an exchange within 7 days after receiving your item to request an exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, unused, with seal sticker, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at email@example.com
If your exchange is accepted, you will pay for the return shipping label, and we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.
Unfortunately, we cannot accept exchanges on sale items or gift cards.
We will notify you once we’ve received and inspected your item, and let you know if the exchange was approved or not. If approved, you’ll be contacted on your exchange.